Brief
You describe the product & open questions — Konsoul builds the guide + screener.
User Research
UX research that listens.
Deep user interviews — in parallel, in context, with real follow-ups. Konsoul moderates, you understand what's really blocking your users.
What it is
A clear answer, evidenced in the wording.
Voice or text interviews with real users during or right after they use your product. Konsoul probes further whenever something gets interesting — like an experienced UX researcher, but around the clock and in parallel across hundreds of conversations.
Common questions
- Where do users drop off in onboarding — and why?
- Which feature is underrated, which is overrated?
- What's the real job our product gets hired for?
- What workarounds do power users build?
How it works
In days, not weeks.
Recruit
Your own list, customer pool, or panel. GDPR-compliant, anonymous.
Interview
Voice or text, in context. Konsoul probes three why-layers deep.
Synthesis
Themes, friction map, JTBD — all evidenced in the wording.
You get
Deliverables you can make decisions with.
- ●Friction report with top pains, sorted by frequency & intensity
- ●Jobs-to-be-done clusters with real quotes
- ●Persona update from the interviews (see Personas module)
- ●Clickable quotes — straight to the audio moment
- ●Roadmap hypotheses, prioritized with Konsoul
“I knew I was losing users during setup — but not why. Klymeo showed us in 4 days: it's step 3, and it's the wording.”
Let's get started
Let's set up your study.
30 minutes is enough to turn your concrete research question into a study plan.
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